In a
recent study conducted by PhoCusWright &
Experian Hitwise,
FlightNetwork.com ranked second among online travel sales organizations, with 6 per cent of the market (second to expedia.ca's 18 per cent share).
For the Oakville-based FlightNetwork.com, it was a welcome confirmation of their success. According to General Manager Suri Pillai, the company was founded in 1998, but really only took off in 2006 when it settled on a business plan and set up shop online. In the four years since, Pillai says, the company has seen 200-300 per cent growth, and now boasts 145 employees in the GTA.
Pillai attributes his company's success to a number of factors, but traces many of them to a single source: "One of our key assets is our technology," he says, "we build our technology in house. We're innovating and evolving every day -- we make changes to our website every week, and that gives us a very powerful advantage."
Pillai says that he expects continued growth in the immediate future as the company begins to fully exploit the new business potential offered by social media.
Writer: Edward Keenan
Source: Suri Pillai, General Manager, FlightNetwork.com
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