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Nav Canada, the Pearson Airport-based air traffic control provider. Nav Canada is known internationally for its commitment to safety and professionalism and was awarded last year's IATA Eagle Award for being the world's
best Air Navigation Service Provider.
"Nav Canada controllers are meticulously trained, they never work alone, they work no more than about 17 days in every 28 and they must have at least 10 hours off between shifts."
"For more than a decade Nav Canada has researched and implemented strategies to mitigate the effects of fatigue and that includes sanctioning a nap if needed."
"We actually have a lounge where Nav Canada provides us with reclining chairs so we'll use them for naps and if you go over there in the morning you'll often see a controller who's had a long commute and they'll slide away on their breaks and take a 10 or 15 minute nap to re-energize," explains Arnold."
"But napping is not the only thing that sets Nav Canada apart."
"Canadian controllers are trained and managed by one of the most successful and safe air traffic control systems in the world. Last year they won the IATA Eagle Award winner means they were judged the world's best Air Navigation Service Provider."
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